Tag: cadillac cue issues

Will Replacing My Cadillac CUE Reduce Its Functionality?

Replacing your Cadillac CUE (Cadillac User Experience) system should not necessarily reduce its functionality if you ensure that the replacement unit is compatible with your vehicle and properly installed. Here are some considerations to keep in mind: Compatibility: Ensure that the replacement Cadillac CUE unit is compatible with your Cadillac […]

Is Cadillac CUE replacement covered under warranty?

Whether Cadillac CUE replacement is covered under warranty depends on various factors, including the specific terms of your vehicle’s warranty, the cause of the malfunction or damage, and the age of the vehicle. Here are some key points to consider: New Vehicle Limited Warranty: Cadillac vehicles typically come with a […]

Is the Cadillac CUE Under Warranty?

Is your Cadillac CUE cracking or de-laminating? Are you wondering if the if your Cadillac CUE is covered under the Cadillac warranty? Well here is some information gathered from the Cadillac website: Cadillac will warrant each 2013 or newer vehicle for 6-years or 70,000-miles† (5-years/100,000-miles† for 2012 and older models) […]

Cadillac CUE Screen Spider Webbing with Cracks

Is the CUE on your Cadillac looking like there are spider webs in the corner of the touch screen? Is the touchscreen park not working when you go to touch it? Well you’re probably facing the issue of a delaminated CUE screen. Unfortunately, the only way to fix this issue […]

How to Hard Reset the Cadillac Cue System

Are you having issues with the CUE on your Cadillac? Have you tried resting it? How about hard resetting it? The video above provides a pretty good tutorial on how to perform a hard reset to get the functionality of the CUE back up and running again. On the FreshCadillac […]

Cadillac CUE Dead with a Black Screen

Is your CUE going black and is unable to work by touch, like in the video above? Have you tried this simple fix; disconnect the negative terminal from your battery, wait a minute then reconnect it and try again? Has this worked for anyone with this issue? Feel free to […]

How to Fix a Stuck / Frozen Cadillac CUE Screen

Over on YouTube someone made a video showing how to fix the Cadillac CUE. I have yet to try this one my own frozen CUE. The video appears to have mentioned the spot in the upper right where I mentioned on a post back. Here are a few videos that […]

Cadillac CUE Internal Peeling Issues, Defects and Scratches

Has anyone else had any screen cracking issues with their Cadillac CUE? However, the screen cracking I’m trying to explain is not the regular screen cracking you may be thinking of… It’s as if the screen is spider web cracking / separating from the inside of the CUE. A bit […]