Cadillac CT6 Stuck on Voice Volume

Rear Entertainment

Has the “Voice Volume” showed up in your setting and you can’t get it off? It almost seemed as if it was stuck and wouldn’t go any lower. I don’t know if it had anything to do with the rear seat entertainment settings.

It all happened when I had my phone plugged in to the USB and the rear entertainment DVDs were playing. I got a call and immediately removed the phone from the USB so it wouldn’t go onto Bluetooth. Well after I unplugged the phone the “Voice Volume” showed up on the menu in the dash cluster.

The only way I was able to get it out of the “Voice Volume” and revert back to the Audio Volume was to turn the car off completely. Has this happened to anyone else? Do you know where the settings are for the “Voice Volume” controls? Feel free to leave a comment below and let everyone know how you fixed it.

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